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Context First: From Customer Engagement to Customer Growth
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3:00 PM - 4:00 PM, Jun 18 GMT
The Mythos Era and the Rise of Autonomous AI Attacks

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Enterprise software companies increasingly derive their value after the sale, yet many remain structured around acquisition. As retention, expansion, and customer outcomes become stronger drivers of enterprise value—particularly in the AI era—Acquisition, Delivery, and Growth should be treated as distinct revenue motions with separate leadership contexts and accountability. This framework proposes a model in which CROs lead the revenue system, CCOs lead the customer organization, and Product & Engineering own the adoption and support signals that shape long-term customer value. The goal is not fragmented ownership, but distributed accountability aligned to the outcomes each function is best positioned to influence.
Jun 7th, 2026
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