Reimagining Customer Service in the Age of AI
Join us for an enlightening evening on how AI revolutionizes Customer Service and Support (CSS). This premier event connects CSS leaders, CXOs, and AI innovators for unparalleled insights and real-world experiences.
The CSS Forum is hosted by BCG and SuccessLab in partnership with DevRev, SupportLogic, and AptEdge.
The Program
- 5:00 pm: Welcome
- 5:30 pm: Opening Remarks/ BCG Perspectives
- 6:00 pm: Growth CSS Panel Session
- 6:45 pm: Enterprise CSS Panel Session
- 7:30 pm: Networking & Refreshments
Why You Should Attend
- Insightful Panels: Learn directly from CSS pioneers about harnessing AI for service excellence.
- Exclusive Networking: Engage with fellow executives and industry leaders, sharing insights and forming strategic partnerships.
- Comprehensive Strategies: Explore AI's transformation of customer service, change management, and risk mitigations.
Discussion Highlights
- AI Deployment: From recognizing AI's potential to successful implementation and key lessons learned.
- AI's Impact: Discover the concrete benefits and improvements AI has introduced to CSS.
- Future of AI in CSS: Anticipate the next wave of technologies set to transform CSS.
Don't Miss This
A must-attend for CSS executives aiming to lead their teams into an AI-enhanced future. Engage in enriching conversations and gain actionable insights.
Secure Your Spot
Spaces are limited. Apply to join now.
Be the Change
The CSS Executive Forum is more than an event—it's your step towards transforming customer service and support with AI. Join us for an evening of insights, networking, and innovation. See you there!
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