Silicon Valley, California

Generative AI: Riding the Wave for CSS

Generative AI Applications in Customer Support and Success

CX Peer Focus Group Dinner

Elevate Your Customer Experience with AI and Automation

Beyond Support: Building AI-Powered Customer Experiences

Reimagining Customer Service in the Age of AI

North America

AI-Powered Customer Experience and Operational Excellence

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A peer network for Customer Service, Support, and Success (CSS) leaders that shares practices and advances AI-enabled customer operations and convenes events in collaboration with ecosystem partners.

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