From Deployment to Outcomes
Turning product capability into customer value
Product capability creates value only when it works in production. Success requires embedding AI in real workflows, preparing data and governance, driving adoption, and turning customer learning into stronger products and repeatable delivery models.
Join SuccessLab and the SAP Institute for an executive forum on how product, engineering, services, FDE, and field organizations convert customer complexity into measurable outcomes.
Why attend
- Learn how leading companies move AI from product to production.
- Explore how delivery, adoption, and customer learning drive measurable outcomes.
- Exchange practical ideas for scaling delivery without losing product focus.
Pre-Forum Innovation Workshop
3:30 PM Agentic Delivery Workshop
A working session on applying agentic AI to modern delivery operations. Seating is limited.
Executive Forum
5:00 PM Arrival, Refreshments and Executive Connections
5:30 PM Welcome from SuccessLab
5:40 PM Building the Talent and Delivery Models for Enterprise AI
Ferose V R , SVP and Head of SAP Academy for Engineering 6:00 PM Engineering AI From Product to Production
Prabodh Ambale , GVP and Head of Engineering for CRM and Industry Solutions, ServiceNow 6:20 PM Workshop Briefing: What Modern Agentic Delivery Requires
Mahesh Baxi , Chief Success Officer, Rocketlane, and a workshop participant 6:30 PM Executive Panel: Delivering Products, Realizing Outcomes
Ahmed Quadri , Agentic Observability Field Engineering Leader, Cisco Anurag Goel , Global Head of Value Consulting, Red Hat Rama Kolappan , CPO and VP, AI Platforms, HPE Cathal McCarthy, Moderator and Chief Strategy Officer, Kore.ai 7:20 PM Executive Dinner and Peer Exchange
Attendance is limited to senior leaders to preserve depth of exchange. Complimentary for approved guests.
Hosted by the SAP Institute and organized by SuccessLab in partnership with:
- Kore.ai , providing agentic AI applications for the enterprise
- Rocketlane , the agentic platform for implementations and professional services automation
Location
SAP Institute for Product and Engineering
3001 Bishop Dr #200, San Ramon, CA 94583, USA
