Building a Customer-Centric CS Team in Cyber
In cybersecurity, CSMs must go beyond account management — they must build trust, deliver value, and anticipate risk. Join Peter Chestna as he shares how he coaches CSMs to become proactive, security-savvy advisors who drive real customer outcomes.
Why Attend
🔹 Why CISOs should help shape the CSM function
🔹 How to instill a trusted advisor mindset in your team
🔹 Practical ways to upskill and enable CSMs
🔹 Lessons from high-stakes customer engagements
🔹 Align success coaching with business and product goals
What You’ll Gain
✅ A coaching framework tailored for cyber-focused CSMs
✅ Techniques to build technical empathy and trust
✅ Real-world examples of what works — and what doesn’t
✅ Tips to foster cross-functional alignment and shared purpose
About Peter Chestna
Peter blends deep cybersecurity expertise with executive leadership and customer success. At Checkmarx, he’s built a CSM culture grounded in empathy, expertise, and strategic value.
Secure your spot and learn how to elevate your CSM team for the cyber era.
Organized by Shareth Ben (Apptega) and Omid Razavi (SuccessLab). Interested in speaking? Reach out to nominate yourself or others!
Attendees
